STORE POLICY

Francine Accessories — Where style meets care.

Order Processing

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will begin processing the next business day.

• You will receive an email confirmation with a tracking number once your order ships.

Shipping

• We currently ship to [insert countries or regions here].

• Delivery time typically ranges from 3–7 business days, depending on your location and shipping method.

• Shipping fees are calculated at checkout and are non-refundable.

• Francine Accessories is not responsible for delays caused by carriers or customs.

Returns & Exchanges

• Returns are accepted within 30 days of delivery.

• Items must be unworn, unused, and in original packaging.

• Custom or personalized jewelry cannot be returned unless damaged or defective.

• Customers are responsible for return shipping costs.

📧 To initiate a return, please email: infofrancineaccessories@gmail.com

Payments

We accept the following secure payment methods:

• Credit/debit cards (Visa, Mastercard, etc.)

• Wix Payments (Apple Pay, etc.)

Your payment information is encrypted and processed securely. We do not store your card details.

Order Issues

If you receive a wrong, damaged, or defective item, please contact us within 7 days of delivery. Email us at infofrancineaccessories@gmail.com with your order number and a photo of the issue.

We’ll make it right with a replacement or refund, depending on the situation.

Contact Us

Have questions or concerns? We’re always happy to help.
Reach us at: infofrancineaccessories@gmail.com

Our Promise

At Francine Accessories, we take pride in offering quality pieces and personalized service. Your satisfaction means everything to us.