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FAQ
Your Questions Answered
Frequently asked questions
Orders are processed in 1–3 business days. Delivery usually takes 3–7 business days depending on your location.
We currently ship to the U.S only. Stay tuned as we expand!
A: You can return unused items within 30 days of delivery. Original shipping costs are non-refundable. Email us at infofrancineaccessories@gmail.com to start a return.
Yes! Each piece is thoughtfully crafted with care and attention to detail.
Yes! We love custom orders. Please email us with your idea and we’ll see what we can create together.
We're so sorry! Please email us within 7 days of delivery with your order number and a photo. We’ll send a replacement or issue a refund.
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